Frequently Asked Questions
See below for answers to some of our more freqently asked questions. If your question is not listed, please Contact Us and one of our representatives will get back to you shortly.
A refrigerative dehumidifier operates by drawing air over the evaporator coil, which transfers heat energy from the air to the refrigerant within the evaporator. As the heat energy is removed from the air, the moisture in the air condenses and the water drains into the condensate pan and down the drain. The cool, dry air passes through the reheat coil condenser and reabsorbs the heat energy from the hot gas refrigerant. The warm, dry air is discharged into the space. Heat energy can also be transferred to alternate refrigerant condensers to provide space cooling or water heating as specified.
Desert Aire markets and sells our products through manufacturers representatives. Please find your local representative by using the Find A Rep function in the Contact submenu of this website.
Pricing and assistance is available from your Desert Aire Representative. Please find your local representative by using the Find A Rep function in the Contact submenu of this website.
We have incorporated advances in technology and industry standards into our dehumidification systems that have led us to reconfigure and rename system offerings. The best way to meet your application needs is to contact your local Desert Aire manufacturers representative. Please find your local representative by using the Find A Rep function in the Contact submenu of this website.
Desert Aire lead times vary by product line. Information on lead times is available from your Desert Aire Representative. Please find your local representative by using the Find A Rep function in the Contact submenu of this website.
Desert Aire dehumidification systems use either R-410A or R-407C.
Desert Aire Representatives are trained to provide application assistance for any application. Please find your local representative by using the Find A Rep function in the Contact submenu of this website.
Desert Aire dehumidifiers are not EnergyStar rated since the EnergyStar program does not cover the systems we build. The current EnergyStar program for dehumidifiers is limited to the free standing portable type (non-ducted) with compressor sizes less than 12,000 Btu/hr or less than 2 lb/hr of moisture removal. This program was an offshoot of the AHAM rating program for home appliances. The EnergyStar program has not provided a rating system as of yet for the large systems that require more fan motor horsepower to overcome the static of supply and return air duct work. AHRI has created two standards to rate the moisture removal efficiency of larger dehumidifiers and Dedicated Outdoor Air Systems: AHRI 910 and 920 respectively are available from the ahrinet.org website.
Pool water evaporates into poolroom air. This evaporation is moisture that condenses on any surface including windows that is at or below the dewpoint temperature in the poolroom. This condensation can lead to deterioration of the furnishings and the building itself, musty odors and mold growth.
Using only outdoor air for your poolroom ventilation can be expensive and makes it difficult to control a poolroom's humidity level, and the rate of evaporation from the pool surface. In some areas, outdoor air will often contain more moisture than the air inside the poolroom. Introducing humid outdoor air only increases the moisture content of the air inside the poolroom where it condenses on surfaces that are cooler than the dewpoint temperature. This condensation can lead to deterioration of the furnishings and the building itself while causing odors and promoting mold growth.
Conversely, introducing outdoor air that is too dry into a poolroom can accelerate evaporation of the pool water. In addition to the expense of adding water and water treatment chemicals to the pool, the accelerated evaporation makes swimmers feel chilled when their skin quickly dries upon leaving the water. Desert Aire dehumidification systems provide optimum control of humidity in your poolroom environment to safeguard the comfort and health of building users; protect furnishings and building systems; and conserve energy, water and water treatment resources.
Several Desert Aire dehumidification systems are available for poolroom applications. For help in sizing and choosing the system that is best for your needs, please contact a Desert Aire Representative. To find your local representative, please use the Find A Rep function in the Contact submenu of this website.
Desert Aire's SelectAire (SA Series) dehumidification systems are specified for large indoor pools, aquatic centers and natatoriums. SA Series systems are flexible in their design options and can be customized for specific applications. For example, SA Series systems can be installed indoors or outdoors; equipped with or without energy recovery systems; and equipped with or without outdoor air box systems for ventilation air.
Desert Aire Representatives are trained to help you select the appropriate dehumidifier for your application. Answers to the following questions are needed at a minimum to properly determine the best Desert Aire solution for your poolroom application: What is the surface area of each pool or whirlpool within the poolroom? What is the square footage of the poolroom? What is the average ceiling height of the poolroom? What is the temperature at which each pool will be maintained? What is the temperature at which the poolroom will be maintained? Is there a separate spectator area as part of a larger space?
As a general rule, the temperature should be maintained at about 2° F above the water temperature. It is Desert Aire's recommendation that the air temperature should not be above 86° F.
It is recommended that the relative humidity be maintained at between 50% and 60% in the poolroom.
Outdoor air is introduced into a dehumidification system after the evaporator coil for several reasons. During the winter cold outdoor air may cause condensation in return air at undesirable places in the system or ductwork. Also, the variability of the outdoor air will influence the design and performance of the evaporator coil. When colder outdoor air mixes with the return air from a poolroom, it lowers the mixed air conditions that flow over the evaporator coil. This lower condition reduces the capacity of the system and creates a variable, unpredictable moisture removal and cooling capacity. To eliminate these issues, Desert Aire’s outdoor air box introduces the outdoor air between the evaporator and hot gas reheat coil.
ExpertAire Series dehumidifiers are used wherever excess humidity is a problem. Common applications include residential and hotel poolrooms, water treatment and wastewater treatment plants, records storage areas, warehouses and manufacturing facilities.
ExpertAire dehumidifiers are designed to operate in air temperatures between 65° and 95° F (18° to 35° C).
ExpertAire Series dehumidifiers are available in a range of sizes designed to remove between 8 lbs/hour and 84 lbs/hour of moisture from the air at ARI standard 82° F / 60% RH. Your Desert Aire Representative is available to assist you with unit selection for your application.
Yes. ExpertAire Series dehumidifiers are compliant with AHRI's moisture removal efficiency (MRE) requirement for indoor pool applications.
Yes. The ExpertAire Series dehumidifiers are available with an outdoor air intake option.
DOAS is a dedicated outdoor air system. DOAS are used to introduce outside air into a space as specified by the mechanical design engineer. In many areas local building codes require that outdoor air be brought into the building to help improve indoor air quality for occupants.
Unfortunately, outdoor air can also introduce moisture into a facility and can create IAQ problems such as mold, mildew and an environment where viruses and other organisms can flourish. The key to preventing mold formation and IAQ problems is to control the humidity level inside the building. While a standard air conditioner is thermostat controlled to provide space cooling, it cannot accurately control the humidity levels. Desert Aire's answers to this problem are our Aura™, VerticalAire™ and TotalAire™ systems, which are designed to introduce 100% outdoor air while precisely controlling space humidity and temperature levels. Please contact your local Desert Aire Representative for help in selecting the Aura™, VerticalAire or TotalAire DOAS system that is best for your application.
Yes. All of Desert Aire DOAS solutions comply with AHRI's moisture removal efficiency (MRE) requirements and significantly exceed ASHRAE 90.1 2013 minimum energy efficiency ratings.
The HPR dehumidifiers are typically installed in storage areas, basements and other spaces where humidity control is desired.
Approximately 150 lbs.
HPR models are available to remove between 150 to 240 pints of moisture from the air per day based on 80F / 60% RH conditions.
R-410A refrigerant
A condensate pump with a 20 foot length hose is available with all HPR models.
Typical dehumidifiers work best in high ambient temperature conditions of between 65 to 95 degrees F (18 to 35 degrees C) and 50 to 80% relative humidity while the LW Series dehumidifiers are designed to operate in low temperature applications of 32 to 70 degrees F (0 to 21 degrees C).
The LW Series dehumidifiers are available in sizes ranging from 3 to 15 nominal tons.
R-407C refrigerant
The LW units are for low temperature applications ranging from 32 degrees F to 70 degrees F (0 to 21 degrees C).
To prevent the evaporator coil from freezing in low temperature conditions, the LW Series dehumidifiers are designed with a timer that will initiate the defrost cycle when the suction line temperature drops below 30 degrees F (-1 degree C). During the defrost cycle the blower is disengaged and all of the system's reheat capacity is diverted to the evaporator, where it quickly thaws the coil. Once the suction line temperature increases to confirm the evaporator coil has thawed, the dehumidifier can resume normal operation.
Due to the wide variety of configurations, exploded view drawings are not presently available.
Call Desert Aire's Service Department at 1-262-946-7400 weekdays between 8:00 am and 5:00 pm Central time.
With the exception of compressors, we can generally ship in-stock parts for next day delivery when the order is placed before noon. Expedited freight charges are at the customer's expense.
Call Desert Aire's Service Department at 1-262-946-7400 weekdays between 8:00 am and 5:00 pm Central time.
Call Desert Aire's Service Department at 1-262-946-7400 weekdays between 8:00 am and 5:00 pm Central time.
To download Installation & Operation Manuals, go to the Service & Repair area of this website.
Call Desert Aire's Service Department at 1-262-946-7400 weekdays between 8:00 am and 5:00 pm Central time.
Using an existing Desert Aire R-22 remote condenser with a Desert Aire replacement R-410A dehumidifier is strictly dependent upon which model of Desert Aire remote condenser you're currently utilizing. If the existing remote condenser cannot be used, a new one must be purchased from Desert Aire. The following is a list of all Desert Aire basic remote outdoor condenser models and indicates whether they're compatible with one of our R-410A systems. Model RC: No. Model ROC: No. Model ROCF: Yes. Model ROCH: Yes. Model ROCQ: Yes. Please note that the R-22 systems use different refrigeration oil than R-410A and therefore all traces of oil and R-22 refrigerant must be removed prior to conversion to R-410A.
Using an existing Desert Aire R-22 remote condenser with a Desert Aire replacement R-410A dehumidifier is strictly dependent upon which model of Desert Aire remote condenser you're currently utilizing. If the existing remote condenser cannot be used, a new one must be purchased from Desert Aire. The following is a list of all Desert Aire basic remote outdoor condenser models and indicates whether they're compatible with one of our R-410A systems. Model RC: No. Model ROC: No. Model ROCF: Yes. Model ROCH: Yes. Model ROCQ: Yes. Please note that the R-22 systems use different refrigeration oil than R-410A and therefore all traces of oil and R-22 refrigerant must be removed prior to conversion to R-410A.