Technical Support & Service Parts
Desert Aire's Service Department provides technical support, service part sales and expert start-up service for our complete line of dehumidifiers and outside air equipment.
Desert Aire Service Phone: (262) 946-7400
A network of Certified Service Technicians (CST's) assists with field technical support including start-up service. A Desert Aire CST is an independent contractor who has completed a 2 day technical training course at our headquarters in Germantown, Wisconsin.
Learn More about becoming a CST
Existing CSTs Who Relocate
If you're an existing Desert Aire CST who has changed employers or you have moved your business to a new location, please e-mail your new contact information to our Service Manager, Mark Potter, at
Use our CST Locator to search for a Desert Aire CST in your area. Simply click the link below to search for a CST in your area. (For Canada, enter "CAN" as the abbreviation.)
If no CST is available or you need further assistance or would like to request a factory-assisted start-up, you can contact our Service Department at:
Phone: (262) 946-7400
Installation and Service Literature
Desert Aire product literature including Start-up Reports, Technical Bulletins, Application Notes and Installation & Operation Manuals can be downloaded to your computer.